0845 111 1111
Your staff at Mercedes-Benz are amazing. I had some trouble with my new smart car and Angela and Jo came to my rescue. They are true assets to your organisation and I would like to thank them for all their assistance as always.
I thought I’d drop you a line to let you know how professional and courteous Simon has been, this, coupled with his product knowledge, has made the purchase of my new car very easy.
I’ve dealt with a number of dealerships over the years, and no sales professional has really come close to Simon’s abilities.
The whole experience has been pretty much straight-forward, just a few things remain to be done, such as the MercedesMe and accessing the TomTom traffic info.
You have an outstanding member of staff on your team.
Dear Simon, thank you once again for the excellent service, that you gave my husband and I in August, when we came into Stevenage dealership to purchase another B Class for myself, you go the extra mile to make us feel special and make sure we are happy with our purchase.
It was a pleasure to see you again, you always make us feel so welcome, I am sure in the not so distant future when it’s time to change Geoff’s E-Class, we will be back to see you again!
Hi Simon, Jasmine loves the car (so much so we haven’t seen her all weekend!) and thank you so much from us both for making purchasing the car such a great experience.
I have purchased many high end cars over the years (including several Mercedes) and I have never experienced such great customer service (even with Bentley!) as we have with yourself, your attention to detail and customer service is another level.
You made the purchase feel so personal and special, it felt like we could have been buying a brand new S Class!
We will be back to you just as soon as we are ready to change our other vehicles.