Temporary extensions to your Servicing, MOT and Roadside Assistance

Mercedes-Benz/Daimler AG is continuously monitoring the spread of the COVID-19 in order to be able to react to the dynamically changing situation at any time and to adapt our measures accordingly. If you have an upcoming appointment, please follow the guidance below:

Servicing

If you’re unable to attend a service appointment when your car’s service is due, we’ve implemented a temporary revised limit for overdue services:

For Mercedes-Benz cars, the limit has increased to the sooner of 180 days past the current due date for a service to be completed or the vehicle reaching the 3,728 mileage interval for a service to be completed (previously 90 days / 1,864 mileage interval).

Please be advised that delays to your vehicle being serviced, which are within the temporary revised limits for servicing set out above, will not invalidate your vehicle’s warranty. However, all of your other obligations and exclusions in relation to your vehicle’s warranty remain.

Roadside Assistance

Your Roadside Assistance cover will continue in-line with the temporary revised limit for servicing shown above.

MOT

For the latest information on MOT guidelines, please check the government website here.

We thank you in advance for your understanding in these challenging times.