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Roadside Assistance Service

Roadside Assistance Service

Call 00800 1777 7777 for immediate assistance.

Breakdown support for hearing loss customers is provided via the following email address:

hls.gbr@cac.mercedes-benz.com


In the event of your vehicle breaking down, rest assured, our Mercedes-Benz Hertfordshire Roadside Assistance Team will aim to get you back on the road as soon as possible.

 

Comprehensive Roadside Assistance comes free-of-charge for 3 years with all new Mercedes-Benz or for 1 year with all Approved Used vehicles.*

 

If you break down, we will send a qualified technician to try and fix the problem at the roadside. If this can’t be done, they will recover your car to your home or a Mercedes-Benz Retailer. 

 

Cover is also available for customers with cars registered from 24 October 1998** and is automatically activated/renewed on completion of a service by a Mercedes-Benz Retailer. 


 

Roadside Assistance with Mercedes-Benz Hertfordshire covers you no matter what your problem: 

 

Mercedes-Benz

Technical breakdown

If you can’t start your car or continue your journey for technical or safety reasons, we’ll come and get you up and running. 


Mercedes-Benz

Minor mishap

If you suffer a puncture, lose your keys or run out of petrol, you’re covered.

 

Mercedes-Benz

Accident assistance

Regardless of fault, we’ll get your car to a Mercedes-Benz Retailer. 

 

Mercedes-Benz

Vandalism & Theft

If your journey is impeded after vandalism, we’ll be there. 

 

 

*Complimentary Roadside Assistance is available for 3 years with any new Mercedes‐Benz or 1 year with all Approved Used vehicles. Your roadside assistance cover is then renewed annually, free of charge, following completion of a full service at a Mercedes‐Benz Retailer.

 **Originally first registered in the UK.