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Terms and Conditions (“Terms”)
Last updated: 13/12/2016

Please read these Terms and Conditions (“Terms”, “Terms and Conditions”) carefully before using the website and the Click’n Collect shop (the “Service”) operated by L & L Automotive Group Ltd (“us”, “we”, or “our”).

Your access to and use of the Service is conditioned on your acceptance of and compliance with these Terms. These Terms apply to all visitors, users and others who access or use the Service.

By accessing or using the Service you agree to be bound by these Terms. If you disagree with any part of the terms then you may not access the Service.


If you wish to purchase any product or service made available through the Service (“Purchase”), you may be asked to supply certain information relevant to your Purchase including, without limitation, your full name, contact information and address details. You are fully aware of the delivery criteria set out below and accept responsibility for the collection of goods from your designated retailer or where applicable appropriate delivery instructions.


Under the terms of your purchase you must ensure you are completely satisfied with the delivery and/or collection status of your order before confirming and completing your transaction with us. We will clearly state during the checkout process the available delivery options and the location if selecting ‘Click&Collect’ where your goods will be stored for collecting.


Where items are only available for ‘Click&Collect’, this refers to the ability for you to order the items and arrange collection at your convenience from one of our participating retailers. The available collection locations will be clearly stated during the checkout process and you will have the opportunity to select your most preferred option. Should you wish to change your collection location, you should notify us of this as soon as possible and there may be a delay in your items being ready to collect.

All items are subject to availability at each location, we reserve the right to instruct you when your purchased goods are ready to collect and should you wish to cancel your order you made do so at any time.


We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material we will try to provide at least 10 days’ notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.

You have 14 calendar days to return an item from the date you received it. To be eligible for a return, your item must be unused and in the same condition that you received it. Your item must be in the original packaging. Your item needs to have the receipt or proof of purchase.

Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item. If your return is approved, we will initiate a refund to your credit card (or original method of payment). You will receive the credit within a certain amount of days, depending on your card issuer’s policies.

If you decide to ship the item in returning it to us, you will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Contact Us
If you have any questions on how to return your item to us, please contact us directly at the retailer of your choice.