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Servicing questions you might be asking
If we haven’t answered a question you have, please request a call back and we will be in contact with you shortly.
ServiceCare Plans start from £31.00 per month. Guaranteeing the price of parts and labour for up to three services. Cover also includes brake fluid, air filters and screen wash.
We can collect your car between 9am and 11am Monday to Friday and we will deliver it back to you after it's service, which is between 4pm and 6pm Monday to Friday.
You can spread the cost of ServiceCare over 2 or 3 years and you can pay in as much as you like each month.
Yes you can stop your ServiceCare Plan or you can transfer any unused services to the new owner.
No wear and tear items are included in the ServiceCare Plan. All mandatory items are included.
Yes you can. Whatever the age of your car, ServiceCare includes all parts and labour for up to 4 services. This includes additional recommended items such as brake fluid and screen wash.
The collection and delivery service we offer is optional and therefore is not included with ServiceCare, but costs just £30 to cover the fully comprehensive insurance.
Your ServiceCare Plan will not renew automatically. We will contact you to see if you would like to renew it.
Payment for your ServiceCare Plan is taken on the 15th of each month.
You must be over 21 years old to be eligible for a hire car.
We have 3 sites in Hertfordshire for you to choose from; Hertford, Bishop’s Stortford and Stevenage.
No need to worry about when your service is due, we call you in plenty of time to get your service booked in before it’s due date.
My Service - A New Standard
Drop&Go
This is the flexible choice for when you want to get on with your day. Drop your car off and carry on with your day.
While You Wait
Fixed appointment times, reserved parking and a dedicated service manager come as standard.
Drive
We know that you can’t always afford to be off the road when your own car needs attention, so we offer the option of a loan car.
Collect
It’s sometimes simply not convenient to bring your Mercedes-Benz into us, so we’ll collect it from you.Special Offers
Click through to find out more about each offer.
MOT Discount
Book your Mercedes-Benz or smart MOT and recieve a £10 discount. Get the offer.
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ServiceCare Plan
Spread the cost of your servicing with a ServiceCare contract from £31* a month.
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Why choose Mercedes-Benz Hertfordshire?
- Complimentary and there when you need it most.
- Keeping you on the road with peace of mind.
- Learn more about the benefits of Mercedes me and the types of services available to you.
- Find out if your area is covered by our exclusive service.
Genuine Parts Guaranteed - Giving you that peace of mind
Every time a non-genuine part is fitted into a Mercedes-Benz car, it becomes a little less Mercedes-Benz. A little less carefully engineered. Our promise to you, is that we guarantee we will always use Mercedes-Benz genuine parts on your vehicle ensuring nothing but the best.
Book an MOT or Service
We have fully manufacturer-approved Mercedes-Benz, smart and Mercedes-AMG service centres.